We're big on Customer Service in here!
We were delighted to see ourselves included in the Sunday Business Post 'Start-up Successes of 2013' yesterday and particularly delighted as we were in there for 'customer service'.
26
Dec 13
I was recently awarded a Level 4 NVQ in Spectator Safety Management. This is a UK qualification specifically designed to equip graduates with the tools and methodologies needed to work as Safety Officers and Event Controllers at public mass gathering events .
23
Dec 13
Numbers & graphs & stuff. No idea what it all means.
A lot of people have been telling us how great #CuckooClaus was and asking how the whole thing happened so we figured we'd put a quick blog post together on it.
Emergency services in action outside the Apollo
Panic is one of those phrases that gets thrown around a lot and is quite often used when it shouldn't be. We all seem to assume that panic sets in when something terrible happens. In fact, evidence and research tell us that the opposite is likely true. People don't panic.